Jennifer Pinto Novak

Jennifer Pinto Novak currently serves as the Organizational Change Manager and Adoption and Scaling Lead at Canada Life, focusing on enhancing end-user proficiency and driving sustainable organizational change through strategic assessments and comprehensive change management methodologies. Previously, Jennifer held the position of Manager, Transformation & Change Management at Investment Planning Counsel, where responsibilities included leading cross-functional teams, stakeholder engagement, and the successful adoption of new technologies. Jennifer's extensive experience also encompasses various roles in training and development, including delivering nationwide training and managing communications in the financial services sector. Educational credentials include certifications in Change Management and Project Management, along with a Bachelor's degree in Philosophy from the University of Toronto.