Shantel Karina Ropero

Shantel Karina Ropero is a Customer Success Specialist at Canada Life, responsible for processing deposits, managing transfers, and addressing client inquiries. Previous roles include Chief Creative Officer and Chief Operating Officer at Sweeping Beauty, as well as various customer support positions at Achievers, BMO Financial Group, TD Bank, and Booking.com, showcasing expertise in account management, client relations, and bilingual communication. Education includes a focus on Real Estate Sales from the Ontario Real Estate Association and a high school diploma from Trafalgar Castle School.