Valeriia Solovyeva

Valeriia Solovyeva is an experienced professional in customer relations and operations, currently serving as a Transportation Specialist (Admin) at the Canadian Cancer Society since September 2023. Valeriia's previous roles include Customer Operations Department Head at Medicover, where responsibilities involved developing customer relations strategies, optimizing internal processes through CRM systems, and leading multiple divisions across a network of private hospitals. Prior to this, Valeriia worked as Customer Relations Manager at MMC UKRAINE LLC, focusing on customer satisfaction metrics and CRM system development. Valeriia's career began at Toyota Ukraine, progressing from Customer Relations Specialist to Senior Specialist, where Valeriia managed customer surveys, audits, and training initiatives. Valeriia holds a Master's degree in Philology from Borys Grinchenko Kyiv Metropolitan University.