Ian Herold has extensive work experience in the automotive industry, starting with their current role as the Director of Program Operations & Strategic Coordination at Canadian Dealer Lease Services Inc since July 2021. Prior to this, they worked at Mobis Parts Canada Corp. from January 2019 to July 2021 as the Manager of Sales Planning and Dealer Support.
Before joining Mobis Parts, Ian held various roles at Nissan Motor Corporation, including Dealer Operations Manager for INFINITI from July 2016 to November 2017, and Manager of Sales Operations and Incentive Planning for INFINITI from July 2014 to July 2016. During their tenure at Nissan, they achieved significant sales growth and increased retailer ROI.
Ian also worked at Subaru Canada Inc. as a Sales Planning Manager for a brief period in 2014. Prior to that, they held a Sales Incentives Specialist role at Hyundai Auto Canada Corp. from January 2011 to January 2014, where they achieved record annual sales volume and growth.
Ian's work experience also includes roles at Honda Canada Inc., where they served as an Acura Product Planner, Sales Operations Analyst, and Senior Bilingual Customer Relations Specialist from 2003 to 2009. During their time at Honda, they consistently achieved record annual sales volume and growth.
Earlier in their career, Ian worked at Suzuki Canada Inc. as a Bilingual Customer Relations Coordinator, Ingle International as a Bilingual Underwriting Coordinator, The Reynolds and Reynolds Company as a Bilingual Technical Training Consultant, and ADP Autosource as a Bilingual Customer Service Representative.
Overall, Ian Herold has a diverse background in the automotive industry, with a focus on sales planning, dealer support, sales operations, and customer relations. Ian has achieved notable results in driving sales growth and improving ROI throughout their career.
Ian Herold earned a Certificate in Digital Marketing from Cornell University in 2018. Prior to that, they completed their Bachelor's degree in Computer Science and Engineering at the University of Saskatchewan, which they attended from 1994 to 1998.
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