Canadian Transportation Agency
Cynthia Jolly has a diverse work experience starting in 2002 as the Chief of Marketing, Web and Design at the Office of the Secretary to the Governor General. In 2017, they joined itSMF Canada as the VP Web Services, and later that year, they moved to Innovation, Science and Economic Development / Innovation, Sciences et Développement économique as the Team Lead, Web Services. In 2018, they became the Communications Manager at the Canadian Transportation Agency, and recently in June 2021, they were promoted to the role of Director of Communications at the same agency.
Cynthia Jolly completed their Bachelor's degree in Urban Development and Tourism from Western University, attended from 1987 to 1992. Cynthia then pursued a Master of Business Administration (M.B.A.) with a specialization in Marketing from Queen's University, studying from 1998 to 2000.
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Canadian Transportation Agency
The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court. We oversee the very large and complex Canadian transportation system, which is essential to the economic and social well-being of Canadians. Our decision-makers are regular Members appointed by the Governor-in-Council (GIC) and temporary Members appointed by the Minister of Transport from a GIC-approved roster. Members' key functions include making adjudicative rulings, regulations, and regulatory determinations, as well as designating CTA staff to exercise the role of enforcement officers. What we do: our three mandates •We help ensure that the national transportation system runs efficiently and smoothly in the interests of all Canadians: those who work and invest in it; the producers, shippers, travellers and businesses who rely on it; and the communities where it operates. •We protect the human right of persons with disabilities to an accessible transportation network. •We provide consumer protection for air passengers.