Canadian Transportation Agency
Kenny Li Chong is a seasoned professional with extensive experience in program and process improvement across various sectors. Currently serving as the Manager of Process Improvement at the Canadian Transportation Agency since October 2022, Kenny previously held the position of Senior Program Officer at the Canada Revenue Agency from February 2020 to October 2022. Prior roles include Program Advisor and Case Management Officer at the Canadian Food Inspection Agency between November 2015 and January 2020, and Programming Assistant at the University of Toronto in 2011. Kenny holds an HBA in International Affairs with a major in Economics and a minor in Italian from the University of Toronto, completed in 2012.
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Canadian Transportation Agency
The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court. We oversee the very large and complex Canadian transportation system, which is essential to the economic and social well-being of Canadians. Our decision-makers are regular Members appointed by the Governor-in-Council (GIC) and temporary Members appointed by the Minister of Transport from a GIC-approved roster. Members' key functions include making adjudicative rulings, regulations, and regulatory determinations, as well as designating CTA staff to exercise the role of enforcement officers. What we do: our three mandates •We help ensure that the national transportation system runs efficiently and smoothly in the interests of all Canadians: those who work and invest in it; the producers, shippers, travellers and businesses who rely on it; and the communities where it operates. •We protect the human right of persons with disabilities to an accessible transportation network. •We provide consumer protection for air passengers.