Malek Ghanmi

Malek GHANMI is a seasoned professional in hospitality and transportation management, currently serving as the Manager of the Complaint Resolution Office at the Canadian Transportation Agency since September 2019, where responsibilities include analyzing submissions, developing options, and preparing reports. Previously, Malek GHANMI held roles at Goulette Shipping Cruise from December 2008 to September 2018, culminating as the Cruise Terminal Manager for the first cruise terminal in the Mediterranean Sea, overseeing a significant annual traffic and fostering relationships with cruise companies and retail tenants. Earlier experience includes a promotion from Shopping Centre Sales Supervisor due to successfully implementing sales initiatives that enhanced occupancy rates. Malek GHANMI holds both a Bachelor's and a Master's degree in Hotel Administration/Management from ISTHIA - Université Toulouse - Jean Jaurès in France.