Canadian Transportation Agency
Qilan Deng, PhD, currently serves as a Complaint Resolution Officer and Analyst at the Canadian Transportation Agency, starting in April 2023. Prior to this role, Qilan Deng was a Regulatory Affairs Intern at Healthy Cow, where responsibilities included developing regulatory plans for veterinary products and preparing responses for Health Canada. Experience also encompasses a position as Project Coordinator at Homecomfort Realty Inc., overseeing stakeholder communication and project timelines, and as Office Manager at Xinyi Wholesale Ltd., managing staff and optimizing operations. Additionally, Qilan Deng worked as a Financial Advisor at Sun Life Financial Of Canada, focusing on business opportunities and customer relationships. Academic credentials include a Doctor of Philosophy in Bioscience - Animal Science from the University of Alberta and an Ontario College Graduate certificate in Regulatory Affairs-Sciences from Algonquin College of Applied Arts and Technology.
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Canadian Transportation Agency
The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court. We oversee the very large and complex Canadian transportation system, which is essential to the economic and social well-being of Canadians. Our decision-makers are regular Members appointed by the Governor-in-Council (GIC) and temporary Members appointed by the Minister of Transport from a GIC-approved roster. Members' key functions include making adjudicative rulings, regulations, and regulatory determinations, as well as designating CTA staff to exercise the role of enforcement officers. What we do: our three mandates •We help ensure that the national transportation system runs efficiently and smoothly in the interests of all Canadians: those who work and invest in it; the producers, shippers, travellers and businesses who rely on it; and the communities where it operates. •We protect the human right of persons with disabilities to an accessible transportation network. •We provide consumer protection for air passengers.