Qilan Deng, PhD, currently serves as a Complaint Resolution Officer and Analyst at the Canadian Transportation Agency, starting in April 2023. Prior to this role, Qilan Deng was a Regulatory Affairs Intern at Healthy Cow, where responsibilities included developing regulatory plans for veterinary products and preparing responses for Health Canada. Experience also encompasses a position as Project Coordinator at Homecomfort Realty Inc., overseeing stakeholder communication and project timelines, and as Office Manager at Xinyi Wholesale Ltd., managing staff and optimizing operations. Additionally, Qilan Deng worked as a Financial Advisor at Sun Life Financial Of Canada, focusing on business opportunities and customer relationships. Academic credentials include a Doctor of Philosophy in Bioscience - Animal Science from the University of Alberta and an Ontario College Graduate certificate in Regulatory Affairs-Sciences from Algonquin College of Applied Arts and Technology.