Karryn Brooks is a seasoned professional with extensive experience in customer operations and management. Currently volunteering with Canal & River Trust since August 2021, Karryn previously held managerial positions at Royal London from September 2017 to August 2021 and Results Through Digital from September 2014 to June 2017. Notably, during the tenure at Results Through Digital, Karryn developed customer service strategies, optimized customer experiences, and managed various operational teams. Prior experience includes a nearly 30-year career at Barclays, where Karryn served in multiple managerial roles, achieving significant improvements in customer satisfaction, operational efficiency, and compliance. Educational background includes attendance at King Edward VI Spilsby from 1979 to 1984.