Bernadette Boaventura Franco has extensive experience in various senior HR roles. Bernadette started their career as the Director of Human Resources at Profuturo, where they implemented HR strategies, including talent development and compensation plans. Bernadette also created the HR department and introduced ISO quality standards.
Later, they joined Multibank as the HR Manager, responsible for overseeing HR processes and focusing on areas such as labor relations, recruitment, and performance evaluation. Bernadette also developed strategies for employee development and safety.
Bernadette then moved on to HSBC Panama as the Vice President of Human Resources, managing HR matters for over 950 employees across different departments and regions. Bernadette worked closely with business partners and implemented HR strategies aligned with regional and global requirements.
After their time at HSBC, Bernadette became the Director of Human Resources at Banistmo Panama, where they continued to align HR strategies with business objectives and implemented a people-centered culture. Bernadette handled talent management, recruitment, leadership development, employee relations, and performance management.
Next, they served as the Director of Human Resources at Hard Rock International, overseeing HR strategies for Hard Rock Hotel and other hotels under the Luna Brillante Financial Group. Bernadette implemented a comprehensive human resources process reengineering initiative to improve HR efficiency and effectiveness.
Bernadette's most recent role is the Vice President of Human Capital, Sustainability, CSR, and Corporate Services at Canalbank. In this role, they report directly to the General Manager and is responsible for leading HR initiatives in an organization focused on the commercial and SME sectors.
Overall, Bernadette Boaventura Franco has a strong background in HR leadership, with experience in implementing HR strategies, talent management, process improvement, and creating a people-centric culture.
Bernadette Boaventura Franco's education history is as follows:
- In 2022-2023, they attended IESA Panamá and completed a diploma in Leadership, specifically in the field of Business Leadership.
- In 2021, they attended IZO and took a course in Employee Management, specifically focusing on EXM 360.
- Also in 2021, they attended IZO again and completed a degree program in EXM_360, with a special emphasis on Customer Service.
- In 2018, they attended IESA Panamá and received a diploma in Executive Leadership.
- In 2015, they attended Cocreare Academy and obtained a certification in Ontological Coaching.
- In 2012, they attended INCAE Business School and completed a post-graduate program for High-Performance Executives.
- In 2004-2005, they attended Universidad Católica Santa María La Antigua and pursued a post-graduate degree in International Financial Markets, focusing on International Finance.
- In 2004, they attended Universidad Católica Santa María La Antigua and completed a diploma in Human Resources and Organizational Development, with a concentration in Human Resource Management and General Personnel Administration.
- From 1998 to 2002, they attended Universidad Interamericana de Panamá and received a Bachelor's degree in Banking and Finance.
It is important to note that no assumptions were made outside of the information provided.
Previous companies
November, 2017 - present