Rachel Wormuth

Rachel Wormuth MBA has a diverse background in customer service and management, currently serving as a Help Desk Specialist at Canandaigua National Bank & Trust since February 2021, where previous roles also included Customer Service Team Lead and Call Center Specialist. Prior experience includes positions at ADT, where Rachel worked as a Mentor, Productivity Specialist, and Specialized Inbound Representative from 2018 to 2021. Earlier experiences at Alfred State College involved serving as Head Resident Assistant, enforcing regulations and mediating conflicts, and working as Teaching Assistant at Kids at Jean's Place, supervising children and maintaining a structured environment. Rachel has also contributed as Event Staff at Alfred State College. Educationally, Rachel is pursuing a Master of Management at the University of Phoenix, holding a Bachelor of Business Administration and an Associate of Applied Science in Marketing from Alfred State College.