Tracie Evans

Tracie Evans has extensive experience in the banking and customer service industries, currently serving as a Commercial Services Technical Specialist at Canandaigua National Bank since March 2003, where responsibilities include providing technical support for various electronic payment solutions. Previously, Tracie held positions such as Customer Service Center Manager, overseeing call center operations, and TeleRecruitment Supervisor at American Red Cross, managing a team of Donor Recruiters. Additional experience includes serving as a Customer Service Supervisor at Cellular One/Cingular Wireless, where Tracie contributed to call center consolidation and training program development, and as an Administrative Coordinator/Assistant Manager at M&T Bank, supervising teller staff and acting as a liaison with management. Tracie's educational background includes studies at Buffalo State University from 1987 to 1989.