Stephanie Martinez

Stephanie Martinez currently holds the position of Customer Success Supervisor at Candela Medical, where responsibilities include assisting team members with inbound communications and monitoring adherence to service level agreements. Previously, Stephanie served as Consumer Care Manager at Costa Sunglasses, providing leadership to a large contact center team and collaborating on workforce needs. Prior experience includes roles at Luxottica as Senior Manager of Customer Experience, focusing on training and quality improvements, and at Oakley, where management of call center operations occurred during a significant relocation. Stephanie holds a diploma in General Studies from Clay High School, obtained between 1988 and 1991.