CannabisBPO
Kim Christmas has held various roles in the human resources and communications field. Kim was the Vice President of Human Resources and Chief Communications Officer at CannabisBPO from 2018 to the present. Prior to that, they held the same position at PharmaCentra from 2014 to 2018. Kim also worked as the Vice President of Human Resources and Chief Communications Officer at Concentra Solutions from 2014 to present. Earlier in their career, they were an ERISA Paralegal at Hill, Ward & Henderson from 2007 to 2014 and the Director of PEO Services at American Pension Services, Inc. from 2001 to 2006.
Kim Christmas has a B.A. degree in Business Management, International Business, and Finance from Eckerd College. Kim has also obtained additional certifications, including Youth Leadership Facilitator from the University of Georgia - Institute for Leadership Advancement, Georgia Academy for Regional Economic and Leadership Development from the Georgia Department of Community Affairs, Leadership Sumter from the Sumter County Chamber of Commerce (GA), Qualified Plan Administrator from ASPPA, Enrolled Retirement Plan Agent from the Internal Revenue Service, and Florida Registered Paralegal from The Florida Bar.
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CannabisBPO
CannabisBPO is a specialty provider of contact center services for the cannabis industry. We provide inbound and outbound contact center services in a 24/7 environment. Our core service channels are phone, chat, mail, email, text, and social media for sales, customer service, and technical support projects. Our goal is to help cannabis businesses drive sales and maintain the integrity of their brands. CannabisBPO was born from two long tenured sister companies, PharmaCentra LLC, and Concentra Solutions INC. PharmaCentra, a specialty BPO servicing the pharmaceutical, clinical, and healthcare fields and Concentra Solutions, a third party contact center quality assurance provider specializing in evaluating and coaching for performance improvement, compliance, and customer experience helped position CannabisBPO perfectly for the cannabis industry. Our commitment to helping our client’s achieve their goals is our core mission. Our unique blend of experience allows CannabisBPO to offer custom solutions that are tailored to each of our client’s individual needs. Every program is strategically designed to help you achieve your goals and track your progress. Contact us today and discover how we can help you drive revenue and reduce operational costs.