Daniel T.

Daniel T. has a diverse work experience in various roles. Daniel started their career at Bankwest as a Settlement Coordinator from May 2007 to June 2008. Daniel then worked at Currans Accident Repair Centre as an IT Coordinator Contractor, where they focused on network setup, configuration, and website design from June 2008 to November 2009. Next, they joined Telstra as a Test & Fulfilment specialist, testing and diagnosing faults in the network from November 2009 to December 2010.

From 2011 to 2018, Daniel worked at Fujitsu Australia Limited. Daniel started as a Senior Service Desk Analyst, providing 2nd level support and resolving incidents and service requests within the ITIL framework from January 2011 to December 2013. Daniel then transitioned to the role of Business Performance Analyst, where they designed and implemented SLA measures and monitoring systems, as well as provided expert recommendations for new accounts and productivity improvements.

Currently, Daniel is working at Canon Business Services ANZ as a Service Desk & Onsite Engineer L2. Their responsibilities include providing 1st/2nd level and onsite support to corporate clients, maintaining IT devices and inventory stock assets, and administering clients with Exchange, Office 365, Active Directory, and Azure AD. Daniel also provides support in networking and ensures that tickets are logged and actioned according to service level expectations.

From 1992 to 1997, Daniel T. attended Kingsgrove North. No degree or field of study information is available for this period.