Suhatra Paul is a seasoned professional with a diverse background in incident and change management, currently serving as a Major Incident Manager at Canopus GBS since June 2022. Previous roles include Change Manager at Innova AM Tech and at Entratech Resolutions, Incident Manager at Future Focus Infotech Private Limited, and Senior Quality Analyst at Aegies Associates Ltd. Suhatra's career began at Infosys BPM as a Senior Technical Support Specialist. Educational achievements include a Bachelor of Business Administration in Marketing from Banwarilal Bholotia College, various certifications in areas such as Power BI, Lean Six Sigma, and Business Continuity Management, alongside an MBA focused on Business Administration, Management, and Operations.
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