Courtney Smith

Courtney Smith has a diverse work experience spanning various roles and industries. Courtney currently works at Canopy as a QA Engineer, a position they have held since February 2022. Prior to that, Courtney worked at Hyland for a significant period of time, starting in October 2011. At Hyland, they held multiple roles, including Test Analyst III from September 2020 to February 2022, Test Analyst II from February 2019 to September 2020, QA Analyst I from May 2017 to February 2019, and Team Leader, Imaging Services from March 2016 to May 2017. In their role as Team Leader, Courtney was responsible for task assignment, training and development, and ensuring compliance and accountability of their team. Courtney also had the opportunity to host customer conference calls and onsite visits. Prior to joining Hyland, Courtney had experience at Beck Center for the Arts as a Customer Service Associate, where they assisted guests with ticket sales and class enrollments, distributed mail and communications, and trained new employees. Courtney worked at the Beck Center from September 2007 to March 2012. Additionally, Courtney gained experience as an Accounting Intern at Stepan Cpa Firm Inc from September 2008 to August 2010. In this role, they performed various clerical duties, answered phones, and assisted with treasury duties for the International Referral Network. Courtney also had the opportunity to train new interns. Overall, Courtney Smith has a solid background in QA engineering, testing, leadership, customer service, and accounting.

Courtney Smith has a Bachelor's Degree in Human Resources Management and Services from Columbia Southern University. In addition, they obtained a certification as an OnBase Certified Installer from Hyland, the creator of OnBase, in August 2016.