Jed Stone

Head Of Customer Solutions & Operations at Canopy

Jed Stone is an accomplished professional with extensive experience in customer solutions, operations, and management across various organizations. Currently serving as the Head of Customer Solutions & Operations at Canopy since November 2024, Jed previously held the position of Senior Director, Head of Customer Success at Flatiron Health from August 2017 to November 2024, where leadership encompassed Customer Partnerships and Services teams. Earlier roles at Flatiron Health included Director, Head of Account Management and Senior Manager, Account Management. Prior experience at Google involved serving as an Associate Team Lead in the Creative Lab, while leadership at Best Buddies International included the role of Vice President, co-directing a campaign for accessibility and enhancing member outreach. Additionally, Jed's background includes significant research contributions as a Lab Manager at the Tseng Lab, Duke Eye Center, and founding Edufund, a non-profit organization supporting underfunded schools. Educational credentials were attained at Duke University with a Bachelor of Science in Neuroscience.

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