Matthew Knab is an experienced IT professional currently serving as the IT Help Desk Manager at Cantaloupe Inc. since April 2021. In this role, Matthew provides remote and onsite support to over 300 employees across eight countries, manages employee access through Active Directory and Azure AD, and oversees the procurement of IT equipment. Previous positions include Desktop Support Engineer at USA Technologies Inc. and IT Senior Analyst at Morgan Properties. Matthew has also held various roles at Vertex Inc., where responsibilities ranged from technical support to project management and content development. Matthew holds a Bachelor's Degree in Information Science and Technology from Penn State University and a Master's in Information Science/Studies from Penn State Great Valley.
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