William D. Evans

William D. Evans, Jr. currently serves as the IT Help Desk Manager at Ollie's Bargain Outlet, Inc. and has held the position of Assistant Wrestling Coach at Messiah University since October 2019, focusing on athlete development and spiritual growth. Previous roles include Service Desk Manager at CDI LLC, where responsibilities encompassed team leadership and customer experience enhancement, as well as Service Desk Team Lead and IT Help Desk Supervisor at Hersha Hospitality Management, achieving significant improvements in service metrics. Additional experience includes coaching positions in various school districts and a Service Delivery Manager role at Randstad Technologies. William holds a degree from Rider University, attained between 1995 and 1999.