Ben Brace

Ben Brace is an experienced professional currently serving as Product Owner and Head of Customer Success/Support at Car & Classic since June 2020. Ben is responsible for enhancing customer success through data analysis, management of customer support teams, and collaboration with Product and Engineering to implement feedback and improve systems. Prior roles include Customer Support Executive at Mercedes-Benz Retail Group and Business Services Administrator at UK Power Networks, where Ben focused on customer service and operational efficiency. Ben holds a BA in TV Production and Media Studies from the University of Westminster and has a diverse background in customer relations, photography, and public consultation.