Jessica M.

Jessica M. is an accomplished professional with extensive experience in customer success management, currently serving as Manager, Customer Success at Canva since September 2022. Prior to this role, Jessica held various positions at WP Engine from March 2019 to September 2022, including Senior Enterprise Customer Success Manager and Enterprise Customer Success Manager, where responsibilities included developing post-sales relationships and consulting with enterprise customers. At NRC Health, Jessica worked as Customer Success Manager for Key Accounts and was instrumental in enhancing customer satisfaction and retention. Jessica began a career in customer success as a Customer Success Associate at NRC Health and has also gained experience in roles such as Executive Assistant & Studio Coordinator at Britt Design Group and Events Intern at Travel and Transport, Inc. Jessica holds a Bachelor’s Degree in Hospitality Management from the University of Nebraska-Lincoln.