Jessica Herbert

Jessica Herbert is a seasoned professional in healthcare operations and customer experience with significant experience in various leadership roles. Currently serving as the Director of Go To Market Operations at Canvas Medical since June 2018, Jessica focuses on enhancing customer success through advanced support systems and AI integration. Previous roles at Canvas include Senior Manager positions in Customer Experience and Collaboration Management, where Jessica emphasized clinician-developer collaboration and improved care outcomes. Jessica’s diverse background also encompasses positions in clinical informatics and direct patient care, with foundational experiences at organizations such as Munson Medical Center and Borgess Health. Educational qualifications include a Bachelor's Degree in Health Systems Management and a Lean Six Sigma Green Belt certification from Villanova University.