Andrea Ruiz Diaz is an experienced professional in the hospitality industry, currently serving as a Client Services Manager at CAP Worldwide Serviced Apartments since February 2023. Prior to this role, Andrea held multiple positions at Flying Butler Apartments from February 2017 to January 2023, progressing from Reservations Agent to Senior Reservations Agent and ultimately to Reservations Manager. Earlier experience includes working as a Reception Supervisor and Receptionist at Hotusa / Eurostarshotels from June 2015 to February 2017. Andrea’s expertise encompasses customer service, reservations management, banking and float management, as well as maximizing sales revenues through upselling. Andrea holds a degree in Tourism and Travel Services Management from Universidad Autónoma de Madrid, completed in 2015.
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