Capability.Co
Kristin Haynes is a seasoned professional with extensive experience in customer experience and advocacy. Current roles include Non Executive Director and Sponsorship Chair at Crime Stoppers Tasmania and Non Executive Director at No to Violence, both since November 2023. Kristin operates as a Customer and Employee Experience Consultant at Toptal, a Masterclass Presenter and Facilitator for Realise Business, and a Subject Matter Expert in Customer Focus at Capability.Co. As the Principal and Founder of Senyah Projects since January 2021, Kristin specializes in enhancing customer-centric practices within businesses. Previous notable positions include Chief Customer Officer at Venues NSW and Head of Customer Advocacy at News Corp Australia. Kristin holds a Master of Commerce in Marketing from Macquarie University and a dual degree in Law and Commerce from Bond University, alongside certification as a Customer Experience Professional.
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Capability.Co
Capability.Co unleashes human potential that powers the future of work. Our clients believe that the future of work is changing; that the jobs of tomorrow are not yet defined, and technical skills alone are no longer sufficient to keep pace with the impact of technology and evolving business needs. Our ability to succeed into the future will be increasingly based on our deep and enduring human capabilities and mindsets. Capability.Co brings a data driven, enterprise wide approach, backed by industry leading research and expertise to help our clients confidently create a future ready workforce. Capability.Co's solutions draw on the most recent edition of the globally renowned Human Capability Standards that define the capabilities and mindsets that underpin the future of work. Our suite of solutions include: - A scientifically validated Psychometric Assessment Questionnaire that profiles individuals across all future ready capabilities. - A Data Lake that draws out future ready insights - Engaging online learning modules for each capability - An applied workplace learning and assessment framework for credentialing capabilities - Live interactive online Master Classes with industry experts. - Digital micro credentialing for authentic and verifiable proof of capability achievement - University pathways that provide credit toward globally recognised university degrees.