Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge.

Software

Capacity

Capacity's headquarters in University City, MO, United States

David Karandish

Karaline Venezia

Kathryn Love

Julia Dalton

Nigel Quinnin

Steve Frederickson

Tim Yeadon

Jeremy Burrows

Marcus Alexander

The Software Engineering team at Capacity is responsible for designing, developing, and maintaining the AI-powered support automation platform. This team ensures seamless integration with various tech stacks, enhances system reliability, and develops features to automate repetitive tasks and tackle business challenges. Members collaborate to innovate and optimize backend services, user interfaces, and overall system performance.

Software Engineering

This department focuses on ensuring customer satisfaction and success through ongoing support and engagement with clients.

Customer Success

The Sales and Customer Success Team at Capacity is responsible for driving revenue growth and ensuring customer satisfaction. They achieve this by acquiring new clients, managing existing accounts, and providing ongoing support and strategic guidance to maximize the value of Capacity's AI-powered support automation platform. Team members collaborate closely to answer client inquiries, automate repetitive tasks, and develop tailored solutions that address specific business challenges.

Sales and Customer Success Team

This department oversees all engineering functions, focusing on design, development, and implementation of technical projects.

Engineering Department

This department provides expert guidance and implementation support for solutions tailored to client needs.

Consulting Services

This department oversees the development and lifecycle of products, ensuring alignment with market needs and business objectives.

Capacity

Org chart

Teams

Software Engineering

Customer Success

Sales and Customer Success Team

Engineering Department

Consulting Services

Product Management

Offices

Capacity

Org chart

Teams

Software Engineering

Customer Success

Sales and Customer Success Team

Engineering Department

Consulting Services

Product Management

Offices

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