Micole Cobert is an experienced professional in the technical account management and customer success domains, currently serving as a Senior Technical Account Manager at Capacity since January 2025. Previous roles include Technical Account Manager and Customer Success Manager at SmartAction from October 2021 to March 2025, and Account Executive/Patient Care Manager Supervisor at Rabbit Hole Equity from May 2019 to July 2020. Micole has also held positions as Patient Care Manager and Inside Sales at Nobilis Health Corp., Team Lead and Care Coordinator at Employer Direct Healthcare, and Training Specialist and Medical Scribe at Scribeology. Micole holds a Bachelor of Arts in Psychology with Business Foundations from The University of Texas at Austin, obtained in 2013.
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