Thomas Nicholls is an experienced Account Director with a strong background in quality management within the outsourcing and offshoring industry. They have previously held positions such as UK Quality Coordinator at Comdata Group, where Thomas led quality-driven processes, and as a Presales and Solutions Consultant at Awaken Intelligence. Notably, Thomas has a track record of implementing effective strategies that significantly improved campaign performance and won multiple internal awards. They possess a Level 2 NCFE certification in Lean organisation management techniques from Wiltshire College, alongside A levels in Economics, History, and Psychology from The Blandford School. Currently, Thomas is working as an Account Director at Capacity.
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