Lusanda Hlela

Lusanda Hlela is an accomplished IT Technical Lead at Cape Union Mart Group, specializing in CRM, Ecommerce, and PIM since June 2022, following a progression from a Salesforce Cloud Analyst. With expertise in designing and implementing technical solutions, Lusanda has effectively integrated complex systems, optimized data processing, and enhanced user experiences. Significant achievements include automating daily sales reports, integrating Payment Gateways, and mentoring junior analysts. Lusanda also has a strong academic background, holding a Master of Science in Engineering and a BSc(Eng) in Chemical Engineering from the University of Cape Town, alongside a certification in Back-End Web Development. Previous roles include Front-End Web Developer at AfriMind and various teaching assistant positions, demonstrating a commitment to both technical excellence and educational support.