Nicole Franklin

Nicole Franklin Ph.D. is a seasoned academic leader with extensive experience at Capella University since August 2009, currently serving as the Director of the Center for Site-Based Learning & Services. In this role, Nicole establishes strategic direction and priorities to enhance process efficiencies and collaborations. Previously, Nicole held various positions at Capella, including Faculty in the Department of Psychology and Senior Operations Manager, where responsibilities focused on operational management and fostering relationships with staff, clients, and students. Nicole's earlier experience includes roles as an Academic Advisor at Capella and General Manager at Perfect Solution LLC, along with contributions as a Broker & Managing Partner at Real Results & Speed Mortgage. Academically, Nicole holds a Ph.D. in Psychology and an MBA from Capella University, along with additional degrees in Counseling and Psychological Services and Psychology from Saint Mary's University Twin Cities and North Central University, respectively.