Omar Parker

Head Of Customer Services at Capfin

Omar Parker has extensive work experience in customer service and management. Omar began their career as a Call Centre Manager at Absa Direct in 2000 and later moved on to Absa Bank, where they held roles as a Client Services Manager and Segment Manager for Small Business. In 2008, they joined SABC as a Customer Services Manager. In 2012, they joined Metropolitan Health Group, where they worked as a Senior Manager for Member Services and later as the Head of Customer Services. Since 2015, they have been working at Capfin, first as a Senior Manager for Customer Services and currently as the Head of Customer Services.

Omar Parker's education history includes earning a BA (Law) degree in Law from the University of the Western Cape from 1992 to 1996. Omar then pursued further studies in Management, completing a NMP degree from the University of the Witwatersrand from 2001 to 2002, followed by a MAP degree from the same university from 2004 to 2005. Most recently, Omar attended the Unisa Graduate School of Business Leadership (SBL) from 2021 to 2022, where they obtained a Master of Business Leadership (MBL) degree.

Links

Previous companies

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Timeline

  • Head Of Customer Services

    November, 2020 - present

  • Senior Manager Customer Services

    April, 2015