Pratibha Sharma

Pratibha Sharma is a seasoned professional in digital customer experience and transformation with extensive leadership experience across multiple organizations. Currently serving as Senior Director of Digital Customer Experience at Capgemini since September 2022, Pratibha leads the Experience Design and Front-End Engineering Practice, focusing on go-to-market strategies. Prior experience includes a role as Industry Principal at Infosys, where Pratibha guided global clients through their digital transformation journeys, and as Chief Manager at Aditya Birla Capital, where Pratibha developed digital sales roadmaps for a large distribution network. Additional experience encompasses senior management roles at Tata Interactive Systems and Larsen & Toubro Limited, with a solid educational foundation comprising a Post Graduate Diploma in Management from Welingkar Institute of Management and a Bachelor of Engineering in Mechanical Engineering from Veermata Jijabai Technological Institute.