vishal Waghchaure

Vishal Waghchaure is a Service Delivery Manager at Capgemini, bringing over 14 years of experience in the Information Technology service industry, particularly within the banking and services sector. They have held various roles, including Assistant Manager at HSBC InvestDirect and Service Manager at Atos, where they managed teams, developed service plans, and ensured compliance with service level agreements. With expertise in IT Service Management and a strong foundation in ITIL methodologies, Vishal has successfully implemented continuous service improvements and managed critical operations across multiple environments. They hold a Bachelor of Science degree from the University of Mumbai.