Capita Europe
Simona Cotrone is a professional with a background in customer care and sales. Currently serving as a Sales Consultant at Swisscom since February 2024, Simona also holds a position as a Customer Care Assistant at Capita Europe since April 2021. Prior experience includes working as a Customer Care Assistant at Europ Assistance from November 2014 to December 2019 and a brief tenure at KIKO MILANO in May to November 2014. Simona's educational background includes a degree in Civil and Environmental Engineering from Università degli Studi Niccolò Cusano and a higher technical diploma in Biotechnology Product and Process Research and Development from ITS Nuove Tecnologie della Vita Academy, along with a high school diploma from a scientific institute.
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Capita Europe
Capita is one of the leading European outsourcing service providers and, in addition to classic customer management, it also offers omni-channel solutions and models for digital transformation. At our locations in Germany, Switzerland and Poland, we carry out sustainable and future-orientated customer management solutions for our customers; both industry-specific and multilingual.