Cathy Whelan is a seasoned professional with extensive experience in team management and operations within the health and wellbeing sector, currently serving as DA Team Manager - Field Operations at Capita Health and Wellbeing since August 2022. Prior to this role, Cathy held various managerial positions at Concentrix from August 2015 to May 2022, including Senior Team Manager - Cloud Solutions, where leadership spanned multilingual teams and a focus on performance and customer satisfaction was emphasized. With a solid foundation at HCL Technologies from July 2002 to August 2015, Cathy excelled as Performance Manager for LexisNexis, overseeing project transitions and process improvements. This diverse background showcases strong skills in coaching, development, and operational excellence across different industries, including customer service and outsourcing solutions.
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