Jason McKinley

Jason McKinley is a seasoned professional with extensive experience in client partnership and operational leadership, currently serving as a Senior Client Partner at Capita, where accountability includes managing clients in the Retail and Utilities sectors. Previous roles at Capita involved positions such as Client Partner and Transformation Director, focusing on partnership strategy and operational transformation across public and private sectors. Prior to Capita, Jason held significant management roles at HomeServe UK, driving customer relations and overseeing complaint handling processes, and at Thames Water, where responsibilities included operational delivery and leading large teams to achieve regulatory targets. Jason holds an MSc in Water Resources, Technology and Management from the University of Birmingham and a BSc in Geography and Geology from The University of Manchester.