Montaser Rasras

Montaser Rasras is a Transformation Product Specialist at Capital Bank of Jordan since December 2023, bringing a wealth of experience in customer experience and business consulting. Previously, Montaser served as an Oracle CX Senior Consultant and CX Consultant at AppsPro from April 2018 to December 2023, focusing on Oracle RightNow CX Cloud Services. Prior roles include Associate Business Consultant at Omnix International, where responsibilities included validating system specifications and overseeing the system development process, and involvement in archiving system management at e-Tech Systems. An early career included a position as Sales and Assistant Store Manager at Second Cup from August 2012 to September 2014. Montaser holds a Bachelor's degree in Computer Information Systems from Petra University, completed in 2014.