Melanie Hartzell

Melanie Hartzell has over 15 years of experience in management and consulting roles within the healthcare and customer service sectors. Currently serving as Manager of Product and Sales Solutions at Capital Blue Cross since September 2014, Melanie has previously held positions as Medicare Operations Manager and Business Consultant, overseeing various Medicare operations. Prior experience includes roles as Call Center Supervisor at MAXIMUS, Education/Family Advocate at UCP of Central PA, and Wireless Major Accounts Manager/Sr. Customer Service Manager at EarthLink Inc. Melanie's educational background includes a Master’s in Business Administration with a focus on Health Care Management from Saint Leo University, a Bachelor of Arts in Business Administration from Central Pennsylvania College, and an Associate of Arts in Business Administration from HACC, Central Pennsylvania's Community College.