Jerome Russell currently serves as the Customer Operations Team Leader at Capital On Tap since January 2022. Prior experience includes roles as a Customer Account Manager at Orangebox from July 2021 to January 2022, and as a Customer Care Team Leader at Firstsource from August 2020 to July 2021. Jerome also held the position of Collections/Customer Care Team Leader at Webhelp UK from December 2016 to June 2020. Earlier in career development, Jerome worked at Vamoose Bars from July 2013 to October 2016, starting as a waiter and advancing to Team Leader, focusing on enhancing customer experience. Additionally, Jerome served as a Sales and Marketing Specialist at Barry Market from February 2007 to September 2011. Jerome's educational background includes attending Bridgend College and Barry Boys Comprehensive.
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