Jerome Russell

Customer Operations Team Leader at Capital on Tap

Jerome Russell currently serves as the Customer Operations Team Leader at Capital On Tap since January 2022. Prior experience includes roles as a Customer Account Manager at Orangebox from July 2021 to January 2022, and as a Customer Care Team Leader at Firstsource from August 2020 to July 2021. Jerome also held the position of Collections/Customer Care Team Leader at Webhelp UK from December 2016 to June 2020. Earlier in career development, Jerome worked at Vamoose Bars from July 2013 to October 2016, starting as a waiter and advancing to Team Leader, focusing on enhancing customer experience. Additionally, Jerome served as a Sales and Marketing Specialist at Barry Market from February 2007 to September 2011. Jerome's educational background includes attending Bridgend College and Barry Boys Comprehensive.

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