Chandni Patel

Customer Experience Coordinator - Banking at Capital One

Chandni Patel currently serves as Store Director and Course Materials Manager at Follett Higher Education, overseeing the sourcing of textbooks and course materials for over 8,500 classes at San Francisco State University. Key responsibilities include implementing buying strategies, managing inventory, and enhancing operational efficiencies across multiple divisions. Additionally, Chandni is an Operations Manager responsible for talent acquisition, coaching, and data analysis to boost revenue and reduce operational shrink. As a General Merchandise Team Lead and Certified Instructor with BollyX, Inc., Chandni has streamlined business management processes and developed marketing materials. Educational qualifications include a Bachelor's degree in Business Administration and Management from San Francisco State University and a Bachelor of Applied Science in Behavioral Sciences from Mission College.

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