Gerald Charles Jr

Vice President, Head Of Product, Omni Customer Servicing at Capital One

Gerald Charles Jr is an accomplished technology executive with extensive experience in product strategy, operations, and technology transformation across various industries. Currently serving as Vice President and Head of Product for Omni Customer Servicing at Capital One, Gerald leads a large engineering team focused on enhancing servicing operations through innovative technologies. Prior roles include Co-CTO at Under Armour, where Gerald directed a significant global technology transformation and implemented scalable retail solutions, as well as various executive positions at Cisco Systems, GTC Technology Consulting, OAO Technology Solutions, Northrop Grumman, and BDM International, showcasing a track record of strategic planning, customer engagement, and multi-million dollar program management. Gerald holds a Master of Science in Electrical Engineering from the University of Maryland and a Bachelor of Science in Electrical Engineering from the Illinois Institute of Technology.

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