James Ferich, MBA, is an Operations Manager with approximately 16 years of experience in the financial industry. They have worked at various roles, notably at Capital One, where they held positions such as IRA Operations Manager and Enterprise Tax Reporting & Withholding Operations Leader. James is currently pursuing a Bachelor of Science degree in Liberal Arts and Sciences at Wilmington University, while having recently completed a Master's in Business Administration at the University of Phoenix. Known for their imaginative and efficient leadership style, James focuses on cultivating an inclusive environment and excels in training, coaching, and process improvement. They have a proven track record of exceeding organizational goals in high-pressure settings.
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