Joa Suzanne Pope is an experienced marketing operations and project management professional currently serving as the Director of Marketing Operations & Project Management at Capital One since May 2024. Prior to this role, Joa held various leadership positions at Nordstrom, including Senior Director of Marketing Program Project Management Office & Ops Tech and Director of Program & Project Management - Marketing Operations. Joa also worked as a Senior Operations Consultant at Jaro Group and served as Vice President of Creative Operations at Good Giant. Earlier in the career, Joa was a Senior Manager of Marketing Operations at Publix Super Markets and held multiple roles at Disney Parks, Experiences and Products, culminating in the position of Global Agency Operations Director. Joa began their career at Best Buy as a Traffic Supervisor. Joa Suzanne Pope earned a BFA in Visual Communication from Jacksonville University.
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