Kelley McClain is a seasoned executive with extensive experience at Capital One since May 2003, currently serving as Managing Vice President and Head of the Command Center & Customer Office. Previously, Kelley held the position of Chief Data Officer for the Financial Services Division, overseeing the data strategy and governance. Throughout a diverse career at Capital One, Kelley has led various critical operations, including Auto Finance Servicing, Home Loans Fulfillment, and the Business Risk Office, exemplifying strong leadership and strategic transformation skills. Kelley started the journey at PeopleFirst.com and holds both a BBA in Finance from SMU Cox School of Business and an EMBA from The University of Texas at Dallas.