Krista Thompson

Krista Thompson is a Loan Servicing Specialist II at Atlantic Union Bank, with extensive experience in various roles at Capital One from 2000 to April 2023. At Capital One, Krista served as a Workflow Coordinator, conducting quality control reviews and training new team members. Previous roles included Senior Loan Coordinator, focusing on due diligence and lien releases, Fraud Detection Representative II, investigating financial crime, Account Supervisor, managing escalated collections cases, Risk Specialist, handling delinquent loan portfolios, and Clerical Associate, managing accounts at risk of legal action. Krista's multifaceted expertise encompasses loan servicing, risk management, fraud detection, and customer service.