Lane Brooks is a seasoned senior people leader with extensive experience in operations productivity and efficiency. They have held significant roles at Wachovia Securities, AT&T, and Capital One, where they developed strategies to enhance customer and associate experiences, achieving notable results in operational excellence. Lane has led diverse teams, focusing on creating a culture of advocacy and collaboration while driving transformational changes during large-scale initiatives. They hold a Bachelor of Arts in Business/Managerial Economics from Hampden-Sydney College. Currently, Lane serves as a Strategy and Intent Manager at Capital One, managing compliance and operational strategies across multiple business lines.
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