Capitec
Malesedi Nombulelo Tlisane is a seasoned professional with extensive experience in client experience, business analysis, and change management. Currently serving as a Client Experience Specialist at Capitec since May 2022, Malesedi focuses on tracking customer experiences and collaborating across departments to enhance service and brand visibility. Previous roles include Business Analyst for Massmart and e-Commerce at Capitec, Change Analyst at Makro South Africa, and various positions at Builders Warehouse, focusing on learning and development and customer service at MultiChoice Group. Malesedi's educational background includes multiple degrees and certifications in Business Administration, Product Management, Business System Analysis, and Project Management from reputable institutions such as the University of Cape Town and the University of Johannesburg.
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Capitec
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Capitec Bank Holdings Limited is a South Africa-based bank controlling company. The Company is engaged in retail banking within the South African economic environment segment. The Company's retail banking business sells a retail bank product, Global One, which enables clients to transact, save and borrow. Its business services include card machines, workplace banking, salary transfers and financial skills. It also provides money management solutions. The Company holds interests in its principal subsidiary, Capitec Bank Limited (Capitec Bank). Capitec Bank is a South African retail bank, which focuses on banking services and provides savings, transacting and unsecured lending products to individuals. The Company's Global One card is linked to respective customer's transaction/savings account and gives them various ways to access their money and transact across the world. The Global One card can be used in card machines, online shopping and telephone/mail orders.