Phineas Daswa

Phineas Daswa is an experienced Systems Support Analyst at Capitec, with expertise in managing dialer performance and campaign setups for various departments using AWS Amazon Connect. Since April 2019, Phineas has effectively implemented and evaluated calling strategies while ensuring the creation of new logins. Prior to this role, Phineas served as a Quality Assurance specialist at DEBTWORX from January 2017 to 2019. Education includes a Bachelor of Commerce in Computer/Information Technology Administration and Management from MANCOSA (2023-2026), along with certifications from ALX Academy in Software Engineering, and various Udemy courses in Information Technology areas such as ethical hacking, AWS Cloud Practitioner, Python programming, and data analysis. Previous studies also include operations management at the University of Johannesburg.