Victor Costa is a Technical Support Engineer at DocuSign since September 2023, specializing in the DocuSign Agreement Cloud and related services while managing customer queries across various support channels. Previously, Victor held roles at Quorum as a Customer Support Representative and at Q4 as a Web Support Analyst, as well as serving as a Technical Support Engineer for Bentley Systems, where technical assistance was provided for ProjectWise Product functionality. With experience in customer support across various industries, including General Motors and Nokia Technologies, Victor has developed expertise in troubleshooting, customer engagement, and technical guidance. Victor's educational background includes an Associate's degree in Digital Security and ongoing studies in Cloud Computing and Cybersecurity specialization courses, along with an MBA in International Business.
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