Lynsee James

Lynsee James is an experienced insurance agency operations manager with a strong background in optimizing workflows and enhancing team productivity at Capitol Federal® Savings Bank since December 2015. With a proven track record in streamlining processes and ensuring compliance with banking and insurance regulations, Lynsee has effectively driven profitability in the insurance sector. Prior to this role, Lynsee served as an assistant underwriter specializing in Excess & Surplus Lines at Philadelphia Insurance Companies and as an account manager at Capitol Federal® Savings Bank and Personal Service Insurance, where skills in client relationship management and tailored insurance solutions were honed. Lynsee's educational background includes studies at Allen County Community College.